How to re-tune your Freeview TV or box

Basic re-tuning normally only takes a few minutes:

• Switch on your Freeview TV or box and press 'menu' on the remote control
• Select the 'set up' or 'installation' option then ‘first time installation’ option (sometimes called 'factory reset', 'full retune’ or 'default settings').
• Press ‘OK’ if your equipment asks if you want to delete all your channels Don't worry this is normal.
• If you are prompted for a code, try 0000 or 1234. Channels will be automatically installed. Your equipment may shut down and restart.

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Re-tune guides

For detailed information on how to re-tune, use our guides for your Freeview TV or box, or follow our link to troubleshooting.

Re-tune guides and instruction manuals

Troubleshooting